Privacy Policy

Last updated: March 11, 2026

This Privacy Policy explains how My Ski Swap ("My Ski Swap", "we", "our", or "us") collects, uses, discloses, and protects information when you use our websites and services, including myskiswap.com and app.myskiswap.com.

My Ski Swap is operated by Digital Powder, LLC.

1. Information We Collect

Depending on how you use the Services, we may collect:

Account data: name, email, password hash, account role, and account/company information.
Contact data: phone number, address, city/state/zip/country, support/contact form submissions.
Event and inventory data: item details, pricing, tags, sales, payouts, pledges, and receipts.
Payment-related metadata: payment status, processor IDs, card brand/last four digits, and transaction references.
Communications data: marketing email settings, transactional emails, and SMS message logs.
Security and usage data: sign-in timestamps, IP addresses, account activity, and anti-spam/anti-bot checks.
Uploaded content: documents, logos, images, receipts, and other files you attach.

2. How We Use Information

Provide and operate organizer, consignor, vendor, and point-of-sale workflows.
Share participant contact details with the applicable host and authorized event staff to administer consignments, coordinate pickup, and issue payouts.
Authenticate users, secure accounts, and prevent abuse or fraud.
Process subscriptions, payments, receipts, and financial reporting.
Send transactional emails and texts, including sales and pickup notifications.
Respond to support inquiries and service requests.
Comply with legal obligations and enforce our Terms and platform policies.

3. Legal Bases (Where Applicable)

We process personal information for contract performance, legitimate interests (such as security and service improvement), legal compliance, and consent where required.

4. Sharing and Disclosure

We do not sell personal information. We may share information with:

Event hosts and their authorized staff, including participant name, email, phone number, and address when needed to run event operations, payouts, customer support, and legal/tax compliance.
Payment processors (including Stripe and Square) to process billing and payments.
Messaging providers (including Twilio) to deliver SMS messages.
Email and infrastructure providers (including Mailgun and hosting/storage providers).
Service providers assisting with app operations, security, and support.
Authorities or other parties when required by law or to protect legal rights and safety.

For data used by hosts to run their own events, hosts generally act as independent controllers of that data under applicable law, and My Ski Swap acts as a service provider/processor to support platform operations.

5. Cookies and Similar Technologies

We use cookies and local browser storage for session management, authentication, and service functionality (for example keeping you signed in and storing preferences such as time zone). You can manage cookies through your browser settings, but disabling cookies may limit functionality.

6. SMS Privacy

If you opt in, we may send transactional SMS updates about sales, receipts, and event pickup timing.
Message frequency varies by account and event activity.
Message and data rates may apply.
You can opt out by replying STOP to applicable messages.

7. Data Retention

We retain information for as long as needed to provide the Services, maintain records, resolve disputes, enforce our agreements, and comply with legal obligations. Retention periods vary by data type and operational need.

8. Security

We use reasonable administrative, technical, and organizational safeguards, including HTTPS in production and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Object to or restrict certain processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.

You may also update many fields directly in your account settings. To submit a privacy request, contact us using the information below.

10. California Privacy Notice

California residents may have rights under California privacy law, including rights to know, access, correct, and delete personal information, and to non-discrimination for exercising privacy rights. We do not sell personal information or share personal information for cross-context behavioral advertising.

11. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

12. International Transfers

If you access the Services from outside the United States, your information may be processed in the United States and other countries where our providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date.

14. Contact Us

Email: support@myskiswap.com

My Ski Swap (Digital Powder, LLC)

8050 SW Nimbus Ave, Beaverton, OR 97008, United States